N O T E
All is handmade and naturally provides evidence of being so.
D E L I V E R Y
All is handmade, made to order, due to this, exact shipping dates cannot be guaranteed. Please allow for a 3-28 business day time frame. If you need an item by a certain date please contact me and I will to accommodate this request optimally.
I N T E R N A T I O N A L
The customer is responsible for payment of any extra duties or taxes imposed by the destination country for delivery. If you have any questions or problems during check out please email me at email@example.com and I will do my best to resolve the issue.
R E T U R N S
All is handmade, made to order, please consider this when you make your purchase. If for any reason you are unhappy with your purchase you may exchange your item for store credit. Shipping must be paid by customer. Since all items are handmade to order, some items are not eligible for return. It is required that you insure all shipments and package the piece securely. Issa Mars is not responsible for return merchandise lost or damaged in transit.
R E P A I R S
Repairs will be done free of charge IF DAMAGE IS DUE TO INITIAL FORMATION PROBLEM OR part is lost. Customer is to pay shipping. Repairs may take 2-8 weeks.
C U S T O M O R D E R S
aLL CUSTOM ORDERS ARE TO BE PAID IN FULL PRIOR TO START. CUSTOM WORK IS NON RETURNABLE AND NON EXCHANGEABLE. PLEASE EMAIL ISSAMARS@ISSAMARS.COM FOR CUSTOM ORDERS.
P R I V A C Y
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
S E C U R I T Y